I've been successfully moderating for 17 years, but there were a lot of projective techniques I didn't know until I took the course. In Sharpen the Focus, I learned that projective techniques can be applied in many more settings and situations than I had been using them for. While I had been utilizing projectives for years, now I have a greater set of tools for meeting clients' research needs. I came away from Sharpen The Focus with new tools on my tool belt.
moderator, Atlanta, Georgia